Return & Exchange

Return

We offer a 60 day return policy, which means you have 60 days after receiving your item to request a return. Policy applied only for menstrual cup and TENS machine, other products aren't returnable. To start a return, you can contact us at hello@periodproofcup.com. Shipping and handling costs (AUD$12.95) aren't refundable for orders within Australia. International orders will vary.


Damages and issues.
 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges

To exchange cups, contact us at hello@periodproofcup.com with your name and order number to proceed it. You will be responsible for shipping and handling fees. (AUD $12.95). Exchange only applicable for orders within Australia.