Refund & Exchange - Period Proof

Return & Exchange


We offer a 60 day return policy, which means you have 60 days after receiving your item to request a return. Policy applied only for menstrual cup, other products aren't returnable. To start a return, you can contact us at Shipping and handling costs ($12.95) will be deducted from the refund amount.

Damages and issues.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


To exchange cups, contact us at with your name and order number to proceed it. You will be responsible for shipping and handling fees. ($12.95)

Apply for Return or Exchange

Feel free to drop us a message via this contact form with any questions. The Period Proof team is always looking for feedback and comments to improve our service quality. 


27 Fairbrother Circuit, Nuriootpa
South Australia - Australia

Opening Hours

Monday to Friday: 8:00AM - 5:00PM
Saturday: 8:00AM -12:00PM


Mobile: +61 406 653 349